The Current Call Workflow? Clunky.
Reps switch tools, miss connections, and track nothing.
Too many tools
Reps juggle apps, logins, and devices.
No clean records
Voice activity often gets lost or misfiled.
Missed calls, no trace
There’s no way to know if follow-ups happen.
Why Reps Use Connect.
It’s easier, faster, and built into the tools they already use.
One number, two channels
Call or text from the same line.
No app needed
HCPs and patients answer from their native phone.
Simpler follow-ups
Voice activity stays connected to the rep’s day.
What Voice Calls in Connect Actually Do.
Integrated, app-free calls from your messaging platform. Nothing more, nothing less.
Same number
Calls come from your existing Connect number.
No downloads
HCPs and patients answer like any regular call.
Basic call logging
We track call time and duration only.
No call recording
Audio and transcripts are not captured.
No CRM sync
Metadata is viewable in Connect, not passed externally.
Connect vs Your Other Phone.
See how it compares to personal lines or manual logging.
Add Voice to your Connect Flow.
Let reps call HCPs and patients from the same number they already text with.